Privacy Policy

OVERVIEW

This privacy policy ("Policy") explains how Lingosnap ("Lingosnap," "We," "Us," "Our") processes Personal Data collected from You.

DEFINITIONS

Data Intermediary: An organisation that processes personal data on behalf of another organisation, excluding employees of that organisation.
End-User: Any person or entity interacting with the Service(s) provided by Lingosnap.
Personal Data: Data about an individual who can be identified:
- a) from that data; or
- b) from that data and other information available to the organisation.
Process: Any operation performed on Personal Data, whether automated or not, including collection, recording, organisation, storage, alteration, retrieval, use, disclosure, erasure, or destruction.
Service(s): Defined in the Terms of Use.
Subscriber: A natural or legal person subscribing to the Service(s) by agreeing to the Terms.
Terms: The binding contract between Lingosnap and You governing the access and use of the Service(s).
Website(s): The websites operated by Lingosnap: www.lingosnap.co.
You/Your: An identified or identifiable natural person whose Personal Data Lingosnap processes.

HOW YOUR DATA IS COLLECTED

Lingosnap collects Personal Data directly from You when You:

Subscribe to Lingosnap’s Service(s) by agreeing to the Terms;
Use or view Lingosnap’s Website(s) via browser cookies;
Submit web forms on Our Website(s), or use interactive features like surveys or contests;
Download and use the Service(s), during which We may automatically collect device type and operating system information.

Lingosnap may also receive Your Personal Data indirectly from:

a) Third-party sources, where those sources have Your consent or are otherwise permitted by law to share Your data with Us; b) Third-party services with which You authorise Lingosnap to connect. Lingosnap will access and store the Personal Data provided by these services in line with this Policy.

The Website(s) may include social media features, and Your interactions with these are governed by the privacy policies of the respective platforms.

PURPOSES FOR PROCESSING PERSONAL DATA

Lingosnap processes Your Personal Data to:

a) Facilitate Your access to Our Website(s) and Service(s); b) Process payment transactions; c) Provide customer service and support; d) Send You updates on the Service(s) or Our policies; e) Notify You of new features or services; f) Conduct research to improve Our Service(s); g) Organise marketing or promotional events; h) Investigate and prevent fraudulent activities; i) Personalise the Service(s); and j) Any other purposes for which You have given consent.

SHARING OF PERSONAL DATA

Lingosnap may share Your Personal Data with:

Group companies and third-party service providers to offer You Our Service(s);
Credit reference agencies to prevent fraudulent purchases;
Service providers managing Our Website(s), applications, backup, storage, and payment processing.

We may also share Your Personal Data if required by law, in response to legal processes, or for investigating suspected fraud or illegal activities.

INTERNATIONAL TRANSFER

Personal Data may be transferred outside Singapore for the purposes outlined in this Policy. Lingosnap ensures that any recipient of Your Personal Data provides a level of protection comparable to Singapore’s data protection laws.

RETENTION OF PERSONAL DATA

Lingosnap retains Personal Data as long as there is a legitimate business need. If no longer required, Lingosnap will either delete or aggregate the data, or securely store it until deletion is possible.

SECURITY OF PERSONAL DATA

Lingosnap uses technical and organisational measures to protect Your Personal Data. For any questions about security, please contact Us as described in this Policy.

YOUR RIGHTS

You have the right to: